Shipping policy
Service & Delivery Policy
Last updated: February 27, 2026
Twin Maids provides residential and light commercial cleaning services within designated areas in Arkansas.
Because we provide in-person cleaning services, we do not ship physical products.
Service Appointments
All services must be scheduled in advance through our online booking system. Once your booking is confirmed, you will receive a confirmation email with your appointment details.
Cleaning services are delivered in person at the service address provided at the time of booking.
Service Area
Twin Maids only operates within selected Arkansas service areas. If a booking is placed outside of our coverage area, we reserve the right to cancel the appointment and issue a refund if applicable.
If you are unsure whether we service your area, please contact us before booking at:
📧 twinmaidscleaning@gmail.com
Appointment Arrival Window
Our cleaning professionals will arrive within the scheduled appointment window selected during booking. In rare cases involving traffic, weather, or emergencies, arrival times may be slightly adjusted. We will notify you if delays occur.
Access to Property
Customers are responsible for ensuring that our team has safe and legal access to the property at the scheduled time. If we are unable to access the property, the appointment may be treated as a same-day cancellation in accordance with our Booking & Cancellation Policy.
Rescheduling & Cancellations
Please refer to our Booking & Cancellation Policy for details regarding rescheduling, cancellation timeframes, and applicable fees.
If you have any questions regarding our services, please contact: