General Questions
How do I get a cleaning quote?
You can use our online price calculator to receive an instant estimate. Simply enter details about your home and preferred service. Our team will follow up to confirm your booking and finalize the quote.
What areas do you serve?
We currently provide cleaning services in Little Rock, Arkansas and surrounding areas. Enter your ZIP code in our calculator to see if we service your location.
Do I need to be home during the cleaning?
No. Many of our customers provide entry instructions or a lockbox code so our cleaners can complete the service while they are away.
How long does a cleaning service take?
Cleaning times vary depending on the size of the home and the type of cleaning selected. Most homes take between 2–4 hours.
Cleaning Services
What is included in a standard cleaning?
Standard cleaning typically includes:
- Dusting surfaces and furniture
- Vacuuming carpets and rugs
- Sweeping and mopping floors
- Cleaning bathrooms
- Kitchen cleaning (countertops, sink, exterior appliances)
- Trash removal
What is a deep cleaning?
A deep cleaning includes everything in a standard cleaning plus extra attention to neglected areas such as:
- Baseboards
- Interior appliances
- Detailed bathroom cleaning
- Hard-to-reach areas
Do you offer move-in or move-out cleaning?
Yes. Our move-in/move-out cleaning service ensures the home is thoroughly cleaned before or after moving.
Schedule & Pricing
How much does house cleaning cost?
Cleaning prices vary depending on home size, cleaning type, and add-ons. Use our online cleaning calculator to get an instant estimate.
How often should I schedule cleaning?
Many customers choose recurring service:
- Weekly
- Bi-weekly
- Monthly
- One-time cleanings
Recurring services often provide the best long-term value.
Do you offer recurring cleaning discounts?
Yes. Weekly and bi-weekly services typically receive discounted pricing compared to one-time cleanings.
Trust & Safety
Are your cleaners insured?
Yes. Our cleaning professionals are trained and fully insured for your peace of mind.
Do I need to provide cleaning supplies?
No. Our team arrives fully equipped with professional cleaning supplies and tools.
What if I’m not satisfied with the cleaning?
Customer satisfaction is our priority. If something was missed, contact us within in 24 hours and we will work to resolve the issue.
Booking & Communication
How do I schedule a cleaning?
You can schedule by:
- Using our online calculator
- Calling our office
- Requesting service through our website
Will I receive confirmation of my booking?
Yes. After submitting your information, our team will contact you to confirm your appointment.
Do you send reminders?
Yes. Customers may receive reminders by email or text message before their scheduled cleaning.
Ready to enjoy a cleaner home?
Skip the stress and let Twin Maids take care of the cleaning. Use our online calculator to get your instant estimate and schedule your service today.